Shipping policy

Effective Date: April 11, 2026

At Zest & Zeal, we are committed to delivering your orders quickly, safely, and efficiently.

1. Order Processing Time

  • All orders are processed within 1–3 business days
  • Orders are not processed on weekends or U.S. holidays
  • You will receive a confirmation email after placing your order

2. Shipping Time (United States)

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days (if available at checkout)

⚠️ Delivery times are estimates and may vary depending on your location and external factors.

3. Shipping Rates

  • Shipping charges are calculated at checkout based on your location and selected shipping method
  • We may offer free shipping promotions from time to time

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email
  • You can use this tracking number to monitor your shipment status

5. Shipping Carriers

We work with trusted carriers such as:

  • USPS
  • UPS
  • FedEx

Carrier selection depends on your location and shipping method.

6. Incorrect Shipping Address

  • Customers are responsible for providing accurate shipping details
  • Zest & Zeal is not responsible for orders shipped to incorrect addresses provided by the customer

7. Lost or Stolen Packages

  • If your tracking shows “Delivered” but you did not receive your package, please contact the carrier directly
  • Zest & Zeal is not responsible for lost or stolen packages after delivery confirmation

8. Delayed Shipments

Delays may occur due to:

  • Weather conditions
  • Carrier issues
  • High order volume
  • Holidays

We are not responsible for delays caused by third-party shipping carriers.

9. Damaged Items in Transit

If your item arrives damaged:

  1. Contact us within 48 hours of delivery
  2. Provide photos of the damaged product and packaging

We will review and offer a replacement or refund if eligible.

10. International Shipping (Optional)

  • Currently, we only ship within the United States
    (You can update this later if you go international)

11. Contact Information

For shipping-related inquiries:

Zest & Zeal
📍 1906 State Road 55, Moorefield, West Virginia 26836-0000, USA
📧 support@zestandzeal.com
📞 +1 732-201-6209